NDIS Support Coordination in Lake Macquarie & Newcastle
Hello Sunshine Support Services Pty Ltd helps NDIS participants and families feel clearer, calmer and more confident using their NDIS plan.
Led by Leanne Osborn, Coordinator of Supports/Psychosocial Recovery Coach, we provide warm, practical and person-centred support coordination across the Greater Newcastle and Hunter Regions.

A brighter way to understand your NDIS plan
NDIS plans can feel overwhelming. Hello Sunshine helps you understand your supports, connect with the right providers and make decisions that suit your goals, your needs and your life.
We’re here to make the process feel less heavy and more hopeful … with clear steps, kind guidance and practical support.
How Hello Sunshine can help
Understand your NDIS plan
We help you make sense of your NDIS plan, your funded supports and how each part can be used to support your goals.
Connect with trusted providers
We can help you find and connect with suitable local providers across the Greater Newcastle and Hunter Region. The NDIS also provides a Provider Finder tool to search for registered providers.
Build confidence and choice
Support coordination should help participants build skills, confidence and independence over time. We work with you so you feel more in control of your supports and decisions. (NDIS)
Coordinate your supports
We help bring the moving parts together, from service agreements and provider communication through to everyday support planning.
Local NDIS support coordination for Lake Macquarie & Newcastle
Hello Sunshine Support Services Pty Ltd works with NDIS participants, families and carers across Lake Macquarie and Newcastle.
NDIS Support Coordination areas include Lake Macquarie, Newcastle, Port Stephens, Maitland, Rutherford, and Cessnock.
We can help you take the next step with your NDIS supports.
Who we support
Hello Sunshine supports NDIS participants who have support coordination included in their plan and want friendly, practical help to get things moving.
We can help if you’re:
New to the NDIS and unsure where to start
Changing providers or setting up new supports
Feeling stuck, confused or overwhelmed by your plan.
Looking for local NDIS providers in Lake Macquarie or Newcastle
Wanting clearer communication between providers, family and supports
Warm support. Clear steps. Sunny outcomes.
Hello Sunshine is built on care, clarity and connection. We take time to listen, explain things simply and help you feel supported through each step.
Our role isn’t to take over. It’s to walk beside you, help you understand your options and support your choice and control.
The NDIS states support coordinators should respect participant choice and control, communicate in the participant’s preferred style and not make decisions on their behalf.

Meet Leanne
Leanne Osborn Director
Coordinator of Supports/Psychosocial Recovery Coach
Leanne brings a warm, person-centred approach to support coordination. She works with participants, families and carers to make NDIS plans feel easier to understand and easier to use.
With Hello Sunshine Support Services Pty Ltd, Leanne’s goal is simple … to help people feel heard, supported and more confident about their next step.
Share Your Experience
Your experience matters to us. If Hello Sunshine has helped you or your family feel more supported, confident or clear about your NDIS journey, we’d love to hear from you.
Thank you for taking the time to share your story, it means so much to us.
How it works
Get in touch
Call or email Leanne and share what support you’re looking for.
Talk through your needs
We’ll take time to understand your goals, current supports and what’s feeling difficult or unclear.
Build a clear support plan
Together, we’ll map out practical next steps and help connect you with suitable services and providers.
Keep moving forward
We’ll support communication, coordination and follow-through so your NDIS plan starts working more clearly for you.
Enquiry Form


Ready for a brighter next step?
Get in touch with Hello Sunshine Support Services Pty Ltd for NDIS support coordination in Lake Macquarie and Newcastle.
Leanne Osborn (She/Her)
Director
Coordinator of Supports/Psychosocial Recovery Coach
leanne@hellosunshinesupportservices.com
0411 629 106
NDIS Provider Number: 4050174963
ABN. 45 697 628 792
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